Template Messages
Prepare structured template content for proactive updates customers expect from a business — planned for a future release.
WhatsApp messaging for business
Available in beta. Connection availability depends on provider approval and your account eligibility. Messaging features become available after provider approval and connection setup.
WhatsApp capabilities for modern teams
Inbox replies and keyword auto-reply today — additional WhatsApp journeys are planned.
Inbox Replies (Beta)
Reply to WhatsApp conversations from the shared inbox with full thread context.
2-Way Conversations
Support real back-and-forth chats so customers can ask questions and get timely answers.
Keyword Auto-Reply (Beta)
Trigger automatic replies when customers message defined keywords.
Order Notifications
Planned — structured order and status update journeys for commerce teams.
Customer Support Flows
Guide common support questions with keyword paths, then hand off when a human is needed.
How WhatsApp automation works
Messaging features become available after provider approval and connection setup.
- 1
Connect WhatsApp Business
Join beta to connect your account when access is available. Available in beta. Connection availability depends on provider approval and your account eligibility.
- 2
Create templates
Define the template and flow content you will use for updates, support, and campaigns.
- 3
Send at scale
Reply in the inbox and set keyword auto-replies — Beta. Broadcasts and visual flow automations are not available on WhatsApp yet.
Simple plans for messaging volume
Starter through Agency — free trial for 14 days or 1,000 messages (whichever first), then upgrade with Credit Card or PayPal. Full details on the pricing page.
Starter
$9.99
10,000 messages · free trial
Pro
$29.99
50,000 messages · free trial
Business
$44.99
100,000 messages · free trial
Manage
$95.99
300,000 messages · free trial
VIP
$145.99
1,000,000 messages · free trial
Agency
$199.99
2,000,000 messages · contact sales for extra volume
Custom
Contact us
Custom enterprise plan — contact us
Plan features, message quotas, and checkout options are listed on the pricing page. Monthly list prices shown; quotas and features may change.
WhatsApp FAQs
What to know about WhatsApp Business messaging with ChatlyHQ.
Is WhatsApp available today?
Beta — Connect, inbox replies, and keyword auto-reply. No broadcasts or flow automations yet.
What are template messages?
Templates are structured messages used for proactive business updates. A template library UI is planned for a future WhatsApp release.
Can WhatsApp support cart recovery?
Commerce integrations such as abandoned cart reminders are not available yet.
Will WhatsApp share the same workspace?
Yes. ChatlyHQ is built so channels sit in the same workspace model — contacts, flows, and team access stay organized together.
Messenger Beta · WhatsApp Beta
Join beta to connect your account when access is available. Messaging features become available after provider approval and connection setup.