Privacy Policy
Your privacy matters. Learn how we protect and handle your data.
1. Data Collection
At ChatlyHQ, we collect only the data necessary to provide you with exceptional chatbot automation services. This includes:
- •Messages and subscriber information from your connected Facebook Pages
- •Page access tokens required for automation functionality
- •Basic profile information (name, email) for authentication purposes
2. How We Use Your Data
Your data is the foundation of our service, and we treat it with the utmost respect:
- •Automation: To deliver messages, manage subscribers, and execute workflows
- •Analytics: To provide insights on message performance and engagement
- •Support: To assist you with technical issues and service optimization
✓ We never sell, rent, or share your data with third parties for marketing purposes.
3. Data Security
We implement industry-leading security measures to protect your information:
All data transmitted using TLS 1.3 encryption
Database hosted on encrypted servers
Strict authentication and authorization
Comprehensive activity monitoring
4. Your Rights
You maintain full control over your data at all times:
- →Access: View all data we store about you anytime
- →Disconnect: Remove Facebook page connections from your dashboard
- →Delete: Request complete account and data deletion
- →Export: Download a copy of your data in machine-readable format
5. Cookies & Tracking
We use essential cookies to maintain your login session and provide core functionality. We do not use third-party advertising or tracking cookies.
6. Contact Us
Questions about our privacy practices? We're here to help: